- Choosing a selection results in a full page refresh.
WhyBuy is a product rental service, letting you rent things you need but don’t need to own for your home, garden and events. We deliver to your door or you can collect your rentals.
Across Greater London (within the M25).
For premium delivery on the same day, please call 020 8080 9952 before 3pm (subject to stock availability and a small additional premium charge).
For standard delivery, order online or call us at least 48 hours before you need your rental.
For premium delivery on the same day, please call 020 8080 9952 before 3pm (subject to stock availability and a small additional premium charge).
For standard delivery, choose from a range of 2-hour time slots, 7 days a week.
Yes. Get 25% off eligible products when both your delivery and collection are on a Tuesday, Wednesday or Thursday. Bundles are excluded.
£35 before discounts.
No deposit is required on most rentals.
Every product is owned or professionally managed by WhyBuy. We are not a peer-to-peer service.
Contact us by phone on 020 8080 9952 or by email at solutions@whybuy.co.uk, 7 days a week.
WhyBuy lets you access products when you need them, without having to buy them. Simply choose what you'd like to rent, select your delivery and collection dates, and we'll deliver your order and collect it when you're finished. You can also collect from our Click & Collect points if preferred.
We offer hundreds of products that you need but don’t need to buy for your home, garden, parties, DIY projects, travel and family life. Whether you need a pressure washer, pizza oven or karaoke machine, you can rent it from WhyBuy when you need it.
Popular categories
For premium delivery on the same day, please call 020 8080 9952 before 3pm (subject to stock availability and a small additional premium charge).
For standard delivery, please book at least 48 hours before you need your rental. You can book up to eight weeks in advance, making it easy to plan ahead.
We currently deliver across Greater London (within the M25). If you're outside our delivery area, you can also collect and return your order from one of our North London collection locations.
Yes. If you're outside our delivery area, or would prefer to collect your order yourself, you can collect and return it from one of our North London collection locations.
For premium delivery on the same day, please call 020 8080 9952 before 3pm (subject to stock availability and a small additional premium charge).
For standard delivery, choose a 2-hour delivery window that suits you and we'll deliver directly to your address.
Our driver will ring your doorbell and take a confirmation photo once your order has been delivered.
We'll collect your rental during your chosen 2-hour collection window. Please have your items ready, and our driver will collect them before taking a confirmation photo.
Your delivery charge is shown at checkout and includes both delivery and collection. There are no separate collection charges.
Yes. You’ll get 25% off eligible products when both your delivery and collection are on a Tuesday, Wednesday or Thursday.
For example, a Tuesday delivery with a Thursday collection qualifies, as does a Wednesday delivery with a Wednesday collection.
The discount does not apply if either your delivery or collection falls on a Monday, Friday, Saturday or Sunday.
Bundles are excluded from this promotion.
Your rental includes everything you need to use the product. Depending on what you've rented, this may include accessories, attachments, chargers, batteries or instructions.
Please note that we do not supply the food or drink needed for items such as the chocolate fountain, slushie machine, candy floss machine or hot dog steamer.
If there's anything you're unsure about before you book, please get in touch.
No. Most rentals don't require a deposit. This makes it easier to rent the products you need without unnecessary upfront costs or hassle.
Our customer support team is available seven days a week.
Phone: 020 8080 9952
Email: solutions@whybuy.co.uk
Support hours: 9:00am–5:00pm, seven days a week.
Yes. The minimum basket value is £35 before discounts are applied. If you're using a voucher, promotional code or our Tuesday–Thursday promotion, the minimum applies before the discount is deducted.
You must be at least 18 years old to rent from us. When placing an order, please make sure your contact and delivery details are correct so we can keep you updated.
No. Every product is owned or professionally managed by us. You're not renting from another person - every item is cleaned, checked and maintained before every rental.
This means you know exactly what to expect every time you order.
Renting often makes more sense for products you'll only use occasionally. Instead of buying something you'll need to store and maintain, you can save money and just rent it when you need it - and return it when you're finished.
Pressure washers, carpet cleaners and pizza ovens are all popular products people need occasionally, but often don’t want or need to own.
Both services help people access products without buying them, but they work differently. We provide hundreds of items, cleaned for every booking and delivered across Greater London. Library of Things operates from multiple locations across London and uses lockers so people can book and collect the items they want.
We're designed for everyday household rentals, not just trade hire. You can book online, choose delivery and collection times that suit you, and rent everything from household products to party equipment without visiting a depot, signing a contract or paying a deposit.
We'll send you a confirmation email as soon as your booking is complete. If you haven't received it, please check your junk folder first. If it's still missing, contact us and we'll be happy to help.
If your payment wasn't successful, please contact us and we'll help you complete your booking. If you're unsure whether your order has been placed, we'll be happy to check for you.
For standard orders, yes. You can add products up to 24 hours before your scheduled delivery. After that, you'll need to place a separate order, subject to availability.
For premium (same-day) orders, this will not be possible. Please call us ASAP on 020 8080 9952 to discuss.
For standard orders, yes. You can remove products up to 24 hours before your scheduled delivery. After that, your order will already be in preparation, so we're unable to make changes.
For premium (same-day) orders, this will not be possible. Please call us ASAP on 020 8080 9952 to discuss.
For standard orders, yes. You can change your delivery time up to 48 hours before your scheduled delivery. Contact us and we'll arrange another delivery slot.
For premium (same-day) orders, this will not be possible. Please call us ASAP on 020 8080 9952 to discuss.
Yes. You can change your collection time up to 24 hours before your scheduled collection, subject to the item's availability if you are looking to extend. Contact us and we'll arrange another collection slot if possible.
If you think you won't be available during your delivery or collection slot, please contact us as soon as possible. We'll do our best to arrange an alternative.
If you are not home when we are delivering or collecting, we will try to call you. Please note that fees may apply if we have to come back to your address and/or extend the hire time.
Usually, yes, provided the product hasn't already been booked by another customer. Contact us as soon as you know you'd like to keep your rental for longer and we'll check availability.
Yes. You can cancel your booking. The amount refunded depends on how much notice you give us. We will ask you to confirm cancellations in writing (for example, by email) if you haven’t already.
Standard products
Tableware & glassware
If a product isn't working properly, contact us and we'll help resolve the problem. Every product is checked before it's rented, and we'll work quickly to get you back up and running.
If a product arrives damaged, please let us know straight away. We'll assess the problem and arrange a replacement where appropriate.
Please check your order when it's delivered. If anything is missing, contact us and we'll arrange to get it to you as quickly as possible.
Accidents happen, so please let us know if a product is damaged during your rental. We'll explain the next steps and work with you to resolve the situation fairly.
Many products include instructions, and our team is always happy to answer any other questions.
Many products include instructions or simple setup guidance, which is also available on our website. We'll provide everything you need to get started safely and confidently. If you have any issues, please contact us.
WhyBuy is a London-based product rental service that lets you rent items instead of buying them. We deliver across Greater London, collect when you're finished, and clean, check and maintain every product between rentals.
Owning our products means we can provide a consistent, reliable service. Every item is carefully selected, then cleaned, checked and maintained before it's rented out, so you know what to expect every time you order.
Every product is professionally maintained, then cleaned and checked before it's rented out. We want every item to arrive ready to use and in excellent condition. If there's ever a problem, please let us know and we'll work to put it right.
Renting allows more people to use the same product instead of everyone needing to buy their own. For products that are only used occasionally, this can reduce unnecessary production and make better use of existing resources.
Yes. Renting is a practical way to try a product before deciding whether to buy one yourself. You can use it, see how it performs and decide whether owning one is right for you.
Our most popular rentals change throughout the year. Pressure washers, carpet cleaners, pizza ovens and party equipment such as plates and glassware are consistently among our customers' favourites. In summer, cool boxes and misters are popular; in winter, patio heaters and gazebos are popular.
We offer a wide range of products to help with parties and celebrations. Popular rentals include pizza ovens, karaoke machines, gazebos, garden games, sound equipment, lighting, food service items, tableware and glassware.
Browse our Party category to see the full range.
You can rent products for cleaning, decorating and home maintenance without buying specialist equipment. Popular rentals include pressure washers, carpet cleaners and wallpaper strippers.
Browse our Tools category to explore the full range.
We're here to help. If your question isn't covered above, please contact our customer support team by phone on 020 8080 9952 or email solutions@whybuy.co.uk and we'll be happy to help.
Thanks for subscribing!
This email has been registered!